• Made from high-quality Italian leather
• Dimensions: 14.5 x 10 x 2.5 cm (W x H x D)
• With the signature ZOÉ LU Iconic quilted pattern
• Small metal bat logo on the front
• Polished, light gold metal zipper
• 2 small D-rings on the outside for attaching a long Shoulder strap (additional shoulder strap not included in the Delivery includes)
• RFID protection

Layout:

Wallet:

• Deep slip pocket running the full length for banknotes
• 4 card slots on the right side
• 2 long slip pockets behind the card slots
• 1 long slip pocket on the left side beneath the removable case

Inner case:

• Attached with snap buttons, removable
• The inner case also serves as the zippered coin pocket
• 4 card slots
• One additional long slip pocket each on the front and back of the case
• Lining: cotton fabric
• Embossed ZOÉ LU logo

• Wallet with removable inner section
• Inner section attached inside the wallet with snap buttons
• Removable wristlet with a carabiner

Shipping

Shipping within Germany and Austria:
Free shipping on orders over 60 EUR; otherwise 4.90 EUR per order 

Shipping within the EU (excluding Germany and Austria):
5 EUR per order

Shipping within Switzerland:
5 CHF per order

Shipping to the rest of the world:
Your shipping costs are calculated in your shopping cart

Returns

You can return any item purchased from the ZOÉ LU Shop within 14 days. The cost of the return label will be deducted from your refund. 

Returns from Germany: 
2.95 EUR

Returns from Austria:
3.95 EUR

Important: Orders from Switzerland include a return label in the package. You don’t need to register your return!
10 EUR return shipping

Returns from other EU countries: 
10 EUR return shipping

Returns from non-EU countries (excluding Switzerland)
10 CHF return shipping

You can register your return here: https://zoelu.com/pages/retoure
Once we receive your return, processing may take up to 14 days. Your refund will be issued to your chosen payment method.
If you paid with a gift card, the amount will be credited back to the gift card. 

Exchanges
You can request an exchange for the same product through the returns portal free of charge.

Complaints & defects
If an item is defective or arrived damaged, please contact our customer service team at shop@zoelu.com.
Please send us a brief description of the defect along with a photo. This will help us review the case quickly.
After assessing the issue, we will of course provide you with a free return label so you can easily send the item back.

If you have any questions, please contact: shop@zoelu.com